Returns & Exchanges

At Laline, we want you to be completely satisfied with your beauty and lifestyle products. If you are not entirely happy with your purchase, we offer a straightforward return process within 30 days of delivery.

1

Check Eligibility

Ensure your items are in their original, unopened packaging and were purchased within the last 30 days to qualify for a full refund or exchange.

2

Contact Support

Email our customer service team with your order number and the reason for your return to receive a Return Authorization and a prepaid shipping label.

3

Pack Your Items

Securely place the products in their original shipping box, including the packing slip and the Return Authorization form to ensure fast processing.

4

Ship and Track

Drop off your package at any authorized carrier location; once we receive and inspect the items, your refund will be issued to the original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing